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Privacy Policy

Last updated May 2018 v2. If we make changes to this policy, we will notify you by updating the policy on our websites.

iCafe is committed to ensuring the privacy and security of your personal data. As a user of our products and services, the following privacy policy explains our collection, use, disclosure, retention and protection of your personal information. For the purposes of GDPR, iCafe Limited, company no. SC400929 is the data controller of your personal data (referred to in this Policy as “iCafe”, “we”, “us” or “our”). Our registered address is iCafe Limited, 21 Marine Crescent, The Toll Gate, Glasgow, G51 1HD and you can contact us by email rewards@icafe.uk.com, by telephone 0141 339 3333 or by writing at the above address.

Information you provide to us

How we use information we collect

We may process your information where it is in our legitimate interests do so as an organisation and without prejudicing your interests or fundamental rights and freedoms. This may include processing your information to:

How we share the information we collect

We share information with third parties that help us operate, provide, integrate and support some of our services for the following purposes:

How long we keep your information

We will only store your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods may be changed from time to time based on business or legal and regulatory requirements.

How do we protect your Personal Information

We have implemented appropriate technical and organisational measures to protect the confidentiality of the personal data that you entrust us with and to prevent it from being accidentally lost, used or accessed, altered or disclosed. In addition, we limit access to your personal data to only those who need it, use SSL certification to send data over an encrypted connection and delete or anonymise your information to prevent any unauthorised use. We will notify you and any applicable regulatory of a breach where we are legally required to do so. Any payment transactions carried out by our chosen third-party provider of payment processing services will be encrypted.

How to access and control your information

The following section provides a summary of your rights in relation to your personal data, how to exercise them and any limitations. We try to respond to all legitimate requests within one month. There is no fee to exercise any of your rights however, we may charge a reasonable fee or deny unfounded, repetitive or excessive requests.